E-commerce

Opal Fine Jewelry

An editorial storefront for a maison of contemporary jewelry

We rebuilt Opal's commerce experience as a slow, considered browse — closer to a gallery than a checkout — without sacrificing the conversion mechanics a modern jewelry business demands.

Opal Fine Jewelry
Client
Opal
Industry
Luxury · Retail
Year
2024
Services
Brand Identity · E-commerce · Art Direction
Overview

Working with Opal's creative director, we redesigned the brand identity, art direction, and storefront from the ground up — anchoring everything in craft, material, and provenance.

+186%
Online revenue
3.2x
Average order value
+54%
Returning buyers
The work
Challenge

A loyal in-store audience that wasn't translating online. The legacy storefront treated every piece the same, flattening the maison's most meaningful work into a grid of thumbnails.

Approach

We modeled product content around story — origin, maker, material, and wearer — and built a storefront that rewards exploration. Editorial collections, atelier pages, and personal try-on tools sit alongside a frictionless checkout.

Outcome

Online now meaningfully contributes to category sales for the first time, and high-consideration pieces — once an in-store-only conversation — close digitally in growing numbers.

Selected screens
Collection storytelling and editorial spreads.
Collection storytelling and editorial spreads.
Atelier and provenance pages.
Atelier and provenance pages.
Checkout and concierge experience.
Checkout and concierge experience.
Deliverables

What we shipped.

  • Refreshed brand identity
  • Shopify Hydrogen storefront
  • Editorial content system
  • Concierge and try-on tooling
They protected what mattered and rebuilt what didn't. The result is unmistakably Opal.
Sofia Reyes
Creative Director, Opal

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